Important Message

 

This website is temporarily unavailable whilst planned maintenance is being carried out to enhance the security of your account, in line with similar actions being undertaken by all banks and card providers.  When the site is back online and available, you will notice some extra features that have been implemented for your security.  Throughout this time you will be able to use your card as normal – you will be able to receive funds into your account and withdraw money in the usual way. However, you will not have access to see your account balance via this site, or be able to set up any new payments.

If you require any assistance regarding your account please contact the customer services team by sending an email to thechange.account@exelaonline.com

Alternatively, you can contact us by phone using the number on the back of your card.

We apologise for the inconvenience caused, and thank you for your patience.